📦 Shipping and Delivery

We strive to process and ship all orders as quickly as possible so you can receive your items without delay.

Processing time: 1 – 3 business days

Delivery time: 7 – 14 business days (depending on location and shipping method)

All orders are sent via a pre-paid, traceable and safe method of delivery.

Delivery times are calculated from the date of dispatch, not the order date.

🌍 Main Shipping Regions

UK – USA – Canada – Australia

Standard Shipping: Free

Delivery Time: 7 – 14 business days

Other Countries

Standard Shipping: Free

Delivery Time: < 20  business days (depending on location)

💰 Taxes & Customs

All international orders are shipped with the required documentation.
In some cases, import duties or customs fees may apply depending on your country’s regulations.
These charges are the responsibility of the customer.

🤝 Our Commitment

We want your shopping experience to be simple, transparent, and worry-free.
That’s why we’ve partnered with our logistics providers to secure the most reasonable shipping rates possible — allowing us to offer free shipping on all orders worldwide.

For order & product related questions, please visit our FAQs page.

🔄 Return & Exchange Policy

We want your shopping experience to be smooth and transparent. Please read our policy carefully before purchasing.

1. Change of Mind

If you order the wrong size, wrong product, or simply change your mind → unfortunately, we do not accept returns or exchanges.

Please review product details and size charts carefully before placing your order.

2. Defective or Wrong Items

If you receive a damaged, faulty, or incorrect product, we will gladly arrange an exchange for the same item.

As an apology, we will also provide you with a discount voucher for your next purchase.

3. Conditions for Returns

Items must be returned in their original condition and packaging.

Products that show signs of misuse, wear and tear, or hygiene-sensitive items  are not eligible for return or exchange.

4. Refunds

We do not provide refunds unless a product is out of stock and cannot be replaced.

In such cases, store credit or a voucher will be issued.

5. Processing Time

Once we receive your returned package, please allow up to 7 business days for inspection and processing.

Refunds or store credits may take up to 14 days depending on your bank or payment provider (this is beyond our control).

👉 All sales are final unless the product is defective or incorrect.
For any questions about your order, please visit our FAQ page or contact us directly.